Discovery Document · July 2026Fly Thai Sky · Indoor Skydiving

Before we build,
here’s what we need from you.

To build Fly Thai Sky a live, booking-ready website, we need the answers below. Every item maps directly to a page, a button or a payment on the new site; nothing here is homework for its own sake. Type your answers straight into the boxes; they save automatically as you go. When you’re done, hit “Download completed copy” at the bottom and email the file back to us.

Prepared for

Fly Thai Sky

Indoor Skydiving · Thailand

Prepared by

Robert Hickey

Director, Fresh Digital · rob@freshdigital.com.au

01The brand

Brand & business basics

The identity layer: everything the site displays, prints on invoices and bakes into the footer.

🪅

Business identity

Registered company name & Thai tax ID (for invoices, T&Cs and PDPA notices)
Trading name: confirm it is Fly Thai Sky everywhere, or list variations
Relationship to Thai Sky Adventures: same entity or separate? Cross-branding rules
Tagline (if any) in English and Thai

🎨

Brand assets

Exact brand colours (hex codes) if defined anywhere
Any brand fonts already purchased or preferred

02Keys to the kingdom

Domain, hosting & logins

Access we need before anything can go live. Share passwords via a password manager, never by email.

🌐

Domain & hosting

Desired domain name: is flythaisky.com registered? Who owns it?
Registrar login (or delegate access) for DNS
Preferred hosting: alongside thaiskyadventures.com, or new account?
Cloudflare account (or we create one under Fresh Digital management)

If the domain is not yet registered, register it NOW, plus the .co.th if eligible

🔑

Platform access

WordPress admin on thaiskyadventures.com (for cross-linking & consistency)
Google Business Profile: claim or create for the tunnel location
Google Analytics / Search Console / Tag Manager accounts
Facebook Page + Meta Business Manager admin, Instagram, TikTok, YouTube

03Reachability

Contact channels & location

Every number and address the site publishes. These feed the header, footer, contact page, booking confirmations and Google.

📞

Phone & chat

Main booking phone number (customer-facing)
WhatsApp number: same or dedicated? Business account set up?
LINE Official Account ID (critical for Thai customers): exists already, or need to create?
WeChat official account for Chinese tourists (optional but valuable)
Who answers each channel, and in which languages?

📍

Location & hours

Where is the facility located? Full street address in English AND Thai script (city / district / province)
Google Maps pin / plus code, confirm placement
Opening hours, including public-holiday policy
Parking on site? Nearest landmarks & how customers typically travel to you
Main email + bookings email (info@ / bookings@ on the new domain?)

04The offer

Packages & price points

The mockup uses placeholder pricing. Every number below needs confirming in THB before launch.

🎟

Core packages

Confirm package line-up: First Flight / Sky Explorer / Family Bundle / Pro Time, or your own structure
THB price for each package, and what each includes (flights, duration)
Peak vs off-peak pricing? Weekend surcharge?
Video add-on price · photo pack price
Gift voucher denominations and validity period

👥

Groups & special rates

Group booking thresholds and discounts (e.g. 5+ / 15+)
Birthday party packages: minimum kids, inclusions, party room hire
School / corporate rates and minimum numbers
Pro flyer bulk time rates (per 30 min / hour / 10-hour block)
Agent / reseller / hotel-partner commissions (TSA has an agent portal, same here?)

05Money in

Bookings & payment rails

How customers book and pay: the single most important system on the site.

📅

Booking system

Existing booking software, or are we choosing one (Amelia / Bookly / other)?
Session capacity (flyers per slot) and slot length
How far ahead can customers book? Same-day walk-ins?
Deposit or full payment at booking?
Cancellation & date-change policy (mockup says free changes 48h+, please confirm)

💳

Payment gateway

Preferred gateway: Omise, 2C2P, Stripe, GB Prime Pay? (Thai cards + international needed)
PromptPay QR: business PromptPay ID
EFT / bank transfer details for group & corporate invoicing (bank, account name, SWIFT for intl)
Cash / TrueMoney accepted on-site?
Who issues tax invoices, and what must appear on them?

Gateway approval can take 2–4 weeks in Thailand, so decide early

06Substance

Content & proof

The words and trust signals the site needs from your side.

📝

Words & trust

Tunnel specs to publish: diameter, top wind speed, chamber height, manufacturer
Final age / weight / health restrictions wording (safety-critical, needs your sign-off)
Waiver text + who legally reviews it · insurance details worth publicising
Existing reviews (Google / TripAdvisor / Facebook) we can feature
Instructor names + certifications (IBA ratings) to feature
Who approves the Thai translations? (Native-speaker sign-off)

⚖

Legal & compliance

Terms & Conditions, adapt from Thai Sky Adventures or write fresh?
Refund policy (must match the booking rules above)
Privacy policy, PDPA (Thailand) compliant; cookie notice
Minor consent process, guardian signature rules
Public liability insurance (insurer, coverage): publish or not?
Any attraction licensing requirements in your province

Longest-lead items to start first: domain ownership, payment-gateway account approval (2–4 weeks in Thailand), and LINE Official Account verification. All three can run while design is being finalised.

07The runway

Timeline & launch

The last few answers that shape the plan.

🚀

Launch

Target launch date: tied to tunnel opening? Soft launch vs grand opening
Launch promotion / opening offer for the site to push
Email marketing platform preference (voucher delivery & newsletters)
Budget appetite for Google Ads / Meta Ads at launch (separate proposal)

Answers auto-save in this browser as you type